Privacy Policy

Who we are

We are Caston Community Cars.  A voluntary service, the administration of which is supported by Caston Parish Council.  That is to say that Caston Parish Council pay for the hosting of this website and the domain name as well as the cost of the telephone service.  All other help in the form of the committee that runs the scheme, the drivers and the coordinators all supply their labour free of charge.  No one gets paid.  Passengers are asked to cover expenses of any journey made which is the amount from time to time accepted by HMRC as a non profit mileage allowance plus out of pocket expenses such as parking and tolls.

What personal data we collect and why we collect it

From Passengers – When a passenger calls the telephone hotline we ask for the name of the passenger as well as details of the requested journey.  We need this to operate the scheme.  The telephone coordinator will then attempt to locate a driver willing to undertake the journey.  These details are lodged on a journey sheet by the telephone coordinator and kept indefinitely.

From Drivers – In order to drive for the scheme drivers must have a full driving licence and a suitable vehicle for the passenger’s needs as determined by the coordinator.  Each driver will be asked to allow a DBS check to be undertaken and will not drive passengers until that comes back with a clean record.  Details of the driver and the vehicle will be recorded on an on-line or paper form and the details will be kept indefinitely.

From Coordinators – Coordinators will need to supply details of their name, address and home telephone number.  These will be kept indefinitely.

Contact forms

No information is retained by the website but information on all contact forms is sent automatically to a member of the steering committee and distributed from there as determined by the content of the form.  Information on the form is retained indefinitely in order to properly process the request or statement therein.


This website uses cookies for analytical reasons to determine the number of visitors and the pages of interest to visitors.  We use for this purpose and the information collected is anonymised visitor statistics.  This means that visitors cannot be personally identified

If you don’t consent to the above use please either leave the site or configure your browser to block cookies from it.

Additional Info

Unless you have specifically told your browser not to accept cookies, almost all websites place cookies on your devices. This is not in itself a security or privacy issue.

However, cookies can be used by some systems to, for instance track your web usage to work out which advertisements to show you, or gain information about your social networking usage. If you worry that this impinges on your privacy, search for ‘block all cookies’ or view this page for an idea of how to tell your browser not to allow them.

If you do this you may find that some websites will not work for you at all, or on others some functionality, like shopping baskets may not work.

Who we share your data with

Apart from as noted under Cookies above we do not share your data with anyone unless required to do so by law and will not sell your data to any other company or organisation.

What rights you have over your data

If you have given us any personal data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

This website uses standard protocol encryption to protect your data while being transmitted across the internet from this website to this website’s servers.  Most browsers display a green padlock on the address line bar as an indicator that this domain does have an SSL certificate in place for encryption.